We offer bathrobes, towels and slippers to every visitor. A swimsuit is necessary for the use of the Jacuzzi, steam room, sauna and  pool.


Please arrive15 minutes before your appointment so there is time for check-in and a relaxing shower before your treatment.

Schedule time to use the pool, jacuzzi, sauna or steam room before each treatment. After the treatment, relax in our lounge allow the essential oils, minerals and sense of bliss to penetrate your body and mind.


Please let us know if you prefer a male or female therapist when you book your appointment.


Please show respect to your therapist and other guests who wish to receive a treatment by notifying us of cancellations at least 24 hours in advance. Otherwise, we are required to charge you half the cost of the treatment.


Delays to your appointment may require us shorten the time of your treatment.


Cocoon Urban Spa is not responsible for your personal belongings. For most treatments, keep in mind that it is necessary to remove your jewelry.


Spa spaces and treatments are available to young adults 14 years of age or older.

Smoking and the use of mobile phones are not allowed.

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